When I Work pricing overview: what the published plans cost and the per-team math
At $2.50 per user per month, When I Work Standard is the cheapest paid scheduling platform available. A 30-person restaurant pays $75/month for a purpose-built scheduling tool with a mobile app that employees rate highly. A 50-person retail operation pays $125/month. No competitor matches this price point for scheduling-specific functionality — Deputy's cheapest plan is $6/user, Homebase's paid plans start at $24.95/location, and Connecteam starts at $29/month for up to 30 users.
The Advanced plan at $6/user adds time tracking, which is the primary upgrade trigger. If you need employees to clock in and out through When I Work, you need Advanced. At $6/user, When I Work Advanced matches Deputy's pricing but includes fewer features — no auto-scheduling, no break compliance, no labor-to-revenue tracking. The $6 price point is where When I Work stops being the cheapest and starts being the simplest — you are paying for the clean interface and mobile app quality rather than feature depth.
The per-user pricing scales linearly with no published volume discounts. A 200-person team on Advanced pays $1,200/month. At that scale, the pricing approaches platforms with more capabilities — Deputy at $1,200/month (same price, more features) or Homebase at $99.95/location (potentially cheaper for multi-location businesses). The linear scaling means When I Work's pricing advantage erodes as team size grows. The sweet spot is 10 to 75 employees where the per-user cost is affordable and the simplicity advantage is most valuable.
There are no per-location fees, which is a meaningful advantage for multi-location businesses. A 5-location restaurant group with 15 employees per location pays $6 x 75 = $450/month on Advanced. Homebase at $24.95–$99.95 per location would cost $124.75–$499.75/month for 5 locations. The per-user model favors businesses with fewer employees per location. The per-location model favors businesses with many employees per location.
Standard: $2.50/user/month (Shift scheduling, team messaging, availability management, shift swapping, open shift posting, schedule templates, mobile app)
Advanced: $6/user/month (Everything in Standard plus time clock, attendance tracking, overtime alerts, labor cost tracking, timesheet export, payroll integration, reporting)
Pricing source: official pricing page, verified 2026-03-17.