7shifts
7shifts helps operations teams schedule workers, manage labor coverage, and reduce frontline coordination friction.
Tiered pricingCloudFree trial
Updated Apr 9, 2026Workforce Management Software
7shifts vs When I Work: Which Is Right for Your Team in 2026?
7shifts and When I Work are two of the leading workforce management platforms for hourly workers. Both focus on restaurant and retail scheduling, but 7shifts is more restaurant-specific with stronger labor cost analytics, while When I Work has a broader horizontal footprint across industries and simpler pricing. This comparison helps operations leaders choose the right scheduling platform.
What are 7shifts and When I Work?
When I Work
When I Work helps operations teams schedule workers, manage labor coverage, and reduce frontline coordination friction.
Per-user pricingCloudFree trial
How do 7shifts and When I Work compare?
Side-by-side comparison of pricing, deployment, platform support, and trial availability.
Pricing modelTiered pricingPer-user pricing
Deployment modelCloudCloud
Supported platformsWeb, iOS, AndroidWeb, iOS, Android
Free trialAvailableAvailable
Where does 7shifts differ from When I Work?
Should you choose 7shifts or When I Work?
Choose 7shifts if you run a restaurant or food service operation and want labor cost management, tip pooling, and scheduling tools built specifically for the industry. Choose When I Work if you want a flexible, easy-to-use scheduling tool that works across retail, healthcare, and service industries — or if you want simpler per-location pricing.
Still deciding between 7shifts and When I Work?
Get notified when this comparison is updated — pricing changes, new features, and editorial revisions.
Frequently asked questions
Can 7shifts be used outside of restaurants?
7shifts can technically be used in any hourly workforce setting, but its features — tip pooling, labor cost as % of sales, POS integrations — are designed for food service. Non-restaurant users often find When I Work or Homebase to be a better fit.
Does When I Work have tip management?
No. When I Work doesn't include tip pooling or tip payout features. For restaurant operators who need tip management, 7shifts is the stronger choice.
How do both platforms handle multi-location management?
Both support multi-location scheduling with location-specific views and permissions. 7shifts charges per location on most paid plans. When I Work charges per user, which can be more economical for multi-location businesses with the same employees working across locations.
Do either integrate with Toast POS?
7shifts has a native Toast integration that pulls sales data for labor forecasting. When I Work also integrates with Toast, though the labor forecasting connection is less deep.
Go deeper on 7shifts and When I Work
Full profiles with pricing details, integrations, and editorial reviews.
7shifts
7shifts helps operations teams schedule workers, manage labor coverage, and reduce frontline coordination friction.
When I Work
When I Work helps operations teams schedule workers, manage labor coverage, and reduce frontline coordination friction.
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