01
Connecteam time clock and GPS tracking for field teams
The time clock module lets employees clock in and out through the mobile app with GPS location capture. Managers can see who is clocked in, where they are, and whether they are at the correct job site. The time clock supports job-based tracking, allowing employees to log hours against specific projects, clients, or tasks for more granular labor cost allocation.
GPS tracking operates in two modes: location capture at clock-in (which records the GPS coordinates when the employee starts their shift) and live GPS tracking (Expert plan only), which shows real-time employee locations on a map during their shift. Geofencing restricts clock-in to approved locations, preventing time theft from off-site clock-ins.
Job-based time tracking and project costing
Employees can clock in to specific jobs, projects, or clients, which allows managers to track labor hours by project rather than just by employee. This is particularly valuable for construction companies, cleaning services, and field service operations where labor cost per project is a key profitability metric. The data exports to payroll and accounting systems for project-level cost analysis.
Kiosk mode for shared on-site time clocks
Connecteam's kiosk mode turns a shared tablet or smartphone into a centralized time clock for on-site teams. Employees enter a PIN or use facial recognition to clock in. The kiosk displays the day's schedule and pending tasks. This is useful for construction sites, warehouses, and cleaning operations where a shared clock-in point is more practical than individual mobile clock-ins.
02
Connecteam scheduling and shift management
The scheduling module provides a visual calendar where managers create shifts, assign employees, and publish the schedule. Employees receive push notifications when new schedules are published or shifts change. The module supports open shifts that employees can claim, shift swapping with manager approval, and recurring schedule templates.
Auto-scheduling (available on the Advanced plan) generates schedules based on employee availability and qualifications. The auto-scheduling is simpler than Deputy's demand-driven approach — it fills shifts based on availability rather than forecasting labor demand — but it saves time for managers who currently build schedules manually each week.
Shift notes, attachments, and task assignments
Each shift can include notes, instructions, file attachments (safety documents, procedure guides), and linked tasks that employees must complete during the shift. This turns the schedule from a time assignment into a work assignment, which is particularly valuable for cleaning crews, maintenance teams, and field service operations where the work scope varies by shift.
Availability management and time-off requests
Employees submit availability preferences and time-off requests through the app. The scheduling engine respects approved availability when building or auto-generating schedules. Managers can view team availability at a glance when building schedules, reducing the back-and-forth communication that makes manual scheduling tedious.
03
Connecteam digital forms, checklists, and reporting
The forms module replaces paper-based processes with digital forms that workers complete on their phones. The form builder supports text fields, multiple choice, dropdowns, photo capture, signature fields, GPS stamps, date pickers, and conditional logic that shows or hides fields based on previous answers.
Pre-built templates cover common use cases: safety inspections, vehicle pre-trip checks, incident reports, equipment maintenance logs, and daily site reports. Submitted forms are immediately visible to managers, searchable, and exportable for compliance documentation.
Photo capture and signature fields for compliance documentation
Forms can require photo evidence — damage documentation, completed work verification, safety hazard identification — and digital signatures from employees, supervisors, or clients. The photos and signatures are timestamped and GPS-tagged, creating compliance-ready documentation for regulatory audits, insurance claims, and client billing.
Conditional logic and dynamic form behavior
Forms support conditional logic that adapts based on user responses. If an employee reports an incident, additional fields appear for incident details, witness information, and corrective actions. This keeps forms concise for routine submissions while capturing detailed information when exceptions occur.
04
Connecteam training, courses, and knowledge base
The training module lets managers create courses composed of text, images, videos, PDFs, and quizzes. Courses can be assigned as onboarding sequences for new hires, compliance training for all employees, or skill development for specific roles. Completion tracking shows which employees have finished required courses, with automated reminders for overdue assignments.
The knowledge base provides a centralized repository for company information — procedures, policies, equipment manuals, and reference materials — that employees can access through the app at any time. For deskless teams that currently rely on printed manuals or informal knowledge transfer, the digital knowledge base ensures consistent access to current information.
Course builder with quizzes and completion tracking
The course builder uses a drag-and-drop interface to assemble training content from multiple media types. Quizzes can be embedded at checkpoints within the course to verify comprehension. Managers receive reports on completion rates, quiz scores, and time spent on training. The builder is intuitive but does not support SCORM packages, which limits compatibility with third-party training content.
Onboarding workflows for new employee setup
New employee onboarding can be structured as a sequence of courses, forms, and document acknowledgments that must be completed before the employee's first shift. The onboarding workflow is triggered automatically when a new user is added to the system, ensuring consistent delivery of training and compliance materials regardless of which manager oversees the new hire.
05
Connecteam communication hub and team updates
The communication hub combines team chat, company-wide updates, surveys, and an employee directory. Updates function as a social media-style feed where managers post announcements with text, images, videos, and file attachments. Employees can like, comment, and confirm receipt of important updates.
Team chat supports one-on-one and group conversations with the same functionality as basic messaging apps. The directory provides a searchable employee list with contact information, roles, and department assignments. Surveys let managers collect employee feedback with multiple choice, rating scale, and open-text question types.
Targeted updates with read receipts and confirmation tracking
Updates can be targeted to specific teams, locations, roles, or the entire company. Read receipts track who has opened the update, and managers can require explicit confirmation from employees for critical announcements like policy changes or safety alerts. This provides documentation that important communications were received and acknowledged.
Employee surveys and feedback collection
Surveys support anonymous and attributed responses with multiple question types. Common use cases include employee satisfaction pulses, safety concern reporting, and event planning feedback. Results display in real-time dashboards with response rate tracking. The survey tool is basic compared to dedicated survey platforms like SurveyMonkey or Culture Amp, but it is sufficient for operational feedback collection.
06
Connecteam task management and daily workflows
The task management module assigns work items to employees with descriptions, due dates, attachments, checklists, and priority levels. Tasks can be one-time assignments or recurring items that repeat on a schedule. Employees see their assigned tasks in the app alongside their shift schedule, creating a unified view of what they need to do during their workday.
Task completion tracking lets managers monitor progress in real time without requiring status update meetings or phone calls. Overdue tasks trigger notifications to both the employee and the manager. For distributed teams where visibility into daily work completion is a constant challenge, task management closes the information gap.
Recurring tasks and automated workflow triggers
Tasks can be set to recur daily, weekly, or monthly — useful for cleaning checklists, equipment inspections, inventory counts, and other routine operations. Advanced plan users can automate task creation based on triggers like shift start times or form submissions, reducing the manual task assignment that managers currently handle.
Task templates for standardized work processes
Task templates standardize recurring work processes so that every employee receives the same checklist, instructions, and documentation requirements. Templates can be applied to new tasks with a single click, ensuring consistency across locations and shifts. This is particularly valuable for franchise operations where standardization is a brand requirement.
