Deputy
Deputy helps operations teams schedule workers, manage labor coverage, and reduce frontline coordination friction.
Deputy and When I Work both show up when buyers search this category, but they're built for different needs. This page breaks down pricing, features, and what should actually decide this — in plain English, for buyers, not vendors. Not sure which fits? Take the quick quiz below to find out in 30 seconds.
Deputy and When I Work both handle shift scheduling and time tracking for hourly teams, but they differentiate on scale and feature depth. When I Work is built for simplicity — fast schedule building, employee self-scheduling, and team communication for teams that want a scheduling tool without administrative overhead. Deputy handles larger workforces with more complex compliance requirements, labor cost modeling, and integrations with payroll systems. Small teams value When I Work's speed and simplicity. Multi-location teams with compliance complexity tend to prefer Deputy.
Why trust this comparison
Independent editorial comparison. No vendor paid for placement. Named author attribution, visible update dates, and analysis written for buyers — not vendors.
Deputy helps operations teams schedule workers, manage labor coverage, and reduce frontline coordination friction.
When I Work helps operations teams schedule workers, manage labor coverage, and reduce frontline coordination friction.
Side-by-side comparison of pricing, deployment, platform support, and trial availability.
| Criteria | Deputy | When I Work |
|---|---|---|
| Pricing model | Per-user pricing | Per-user pricing |
| Deployment model | Cloud | Cloud |
| Supported Platforms | Web, iOS, Android | Web, iOS, Android |
| Free trial | Available | Available |
Deputy and When I Work serve overlapping markets but take different approaches. The comparison isn't about which product has more features — it's about which one fits your team's size, budget, and the specific problem you're trying to solve.
Most buyers comparing these two are either starting fresh and trying to pick the right tool, or they're on one and wondering if the other would be better. Either way, the answer comes down to a few specific questions about your situation.
Deputy fits a specific type of buyer. The product's strengths show up most clearly when your team size, industry, and operational needs align with what it was designed to handle. If your primary need matches Deputy's core focus, it's worth a serious look.
When I Work takes a different approach. It's built for buyers who prioritize different capabilities — and for many teams, that's the right call. The product shines when your requirements match its design assumptions about team size, budget, and workflow complexity.
5 quick questions. Takes 30 seconds.
If neither Deputy nor When I Work feels right, the category has other options worth evaluating. Sometimes the best answer isn't either product in the comparison — it's a different approach entirely. Check the alternatives pages for both products for more options.
Question 1
Neither is universally better. Deputy and When I Work serve different needs. The right choice depends on your team size, budget, and which specific capabilities matter most. Take the quiz above for a personalized recommendation.
Question 2
Pricing varies by team size and features. Some products publish pricing, others require quotes. Compare total cost at your actual headcount with all the features you need — not just headline prices.
Question 3
Yes. Most migrations take 2-8 weeks depending on the product. Plan the switch at a natural break point (quarter-end, contract renewal) to minimize disruption. Ask both vendors about their migration process.
Question 4
Setup complexity varies. Simpler products deploy in days, more comprehensive platforms take weeks. Check the comparison above for specific timelines.
Question 5
The category has several other options beyond these two. Check the alternatives pages for Deputy and When I Work on PeopleOpsClub for a broader view of the market.
Question 6
Support quality varies by account size and plan tier. Ask each vendor about your specific service level during evaluation — dedicated rep, response times, and escalation paths.
Full profiles with pricing details, integrations, and editorial reviews.
Deputy helps operations teams schedule workers, manage labor coverage, and reduce frontline coordination friction.
When I Work helps operations teams schedule workers, manage labor coverage, and reduce frontline coordination friction.