Document360
Document360 helps teams capture, organize, and search shared knowledge without relying on scattered docs or memory.
Pricing: Tiered pricing. Deployment: Cloud. Trial: Free trial available.
Helpjuice starts at $249 a month for 30 users with AI on higher plans, so small HR teams often compare per-seat knowledge bases.
The entry price is the sticking point for small people teams. Helpjuice starts at $249 a month for 30 users, and its AI search, chatbot and writer only arrive on the $449 plan. A five-person HR team documenting policies pays the same as a 30-person support desk, which makes per-seat tools cheaper at low headcount.
| Tool | Best for | Starting price |
|---|---|---|
| Helpjuice (current) | SOP-heavy teams preferring flat monthly pricing over per-seat billing | Quote-based |
| Document360 | Documentation teams running public and private help sites | Quote-based (est. ~$199-$249/project/month) |
| Guru | Service teams wanting cited AI answers inside Slack and Salesforce | Quote-based (est. ~$25/seat/month billed annually) |
| Confluence | Growing teams moving scattered SOPs into one searchable wiki | $0 (up to 10 users) |
Teams between 30 and 100 users, or support desks that want unlimited seats for $799, get good value from the flat plans and have less reason to move. Before leaving, export articles with their categories and map redirects, because public help articles often carry search traffic and inbound links that break when URLs change.
Document360 helps teams capture, organize, and search shared knowledge without relying on scattered docs or memory.
Pricing: Tiered pricing. Deployment: Cloud. Trial: Free trial available.
Guru helps teams capture, organize, and search shared knowledge without relying on scattered docs or memory.
Pricing: Per-user pricing. Deployment: Cloud. Trial: Free trial available.
Confluence helps teams capture, organize, and search shared knowledge without relying on scattered docs or memory.
Pricing: Per-user pricing. Deployment: Cloud. Trial: Free trial available.
Per-seat tools often do for a handful of editors. Helpjuice's lowest plan is $249 a month for up to 30 users, and AI features start at $449, so small teams pay for capacity they do not use. At that size a per-seat plan can undercut it, while Helpjuice becomes more competitive as user count nears its plan caps.
Continue researching Helpjuice